Privacy Policy

Carl Jan Cruz is committed to complying with the Privacy Act and the National Privacy principles. Accordingly, Customer privacy is a priority. This Privacy Policy is intended to assist the Customer in understanding what information we gather about you when you visit this Online Store, how we use that information, and the safeguards we have in place for the information. By using the website and its related services, products, and software (collectively, the “Site"), you agree to be bound by this Privacy Policy and accept the terms hereof without any condition or reservation. Carl Jan Cruz may make changes to the Site and the Privacy Policy and render them effective immediately upon posting in the Site without prior notice.


Carl Jan Cruz does not share, sell or trade customers’ personal information collected during any business transaction with Carl Jan Cruz. Carl Jan Cruz may request the Customer to provide personal information in connection with his or her use of the Online Store from time to time, including one’s name, email address, billing address, shipping address, mobile and telephone number, payment information, and other similar information.


The personal information collected will be used for, but not limited to, the following:


  • To process Orders and ship purchases to the Customer’s shipping address thru a designated courier;
  • To send confirmation emails regarding purchases, payments, shipping details, product information, and answers to any inquiry about our products and services;
  • To contact the Customer to respond to inquiries, to coordinate regarding matters concerning Orders placed online, or to perform other similar Customer Service functions;
  • To verify and carry out financial transactions in relation to payments made online;


Carl Jan Cruz shall endeavor to keep its Customers’ personal information secure from unauthorized access, collection, use, or disclosure by said third parties and affiliates, and shall retain such personal information only for as long as necessary to achieve the aforementioned purposes. However, Carl Jan Cruz may share, transfer, and disclose personal information collected from Customers with third parties and affiliates in Order to accomplish the aforementioned purposes.


The Customer’s Order details will be safely and securely stored in the Carl Jan Cruz archive. Access to such information is restricted within the Carl Jan Cruz Sales Team and Marketing Team. Nevertheless, Carl Jan Cruz may share, transfer, and disclose personal information to government authorities, at their request and only when legally required to do so. 


Carl Jan Cruz reserves the right to amend the terms of its Privacy Policy at any time and without giving any reason or prior notice by posting said amendments on the Online Store or by using such other method of notification as it may determine at its discretion.


Carl Jan Cruz has the right to disclose the personal information collected by it to any legal, regulatory, governmental, tax, law enforcement or other authorities or the relevant right owners, if there are reasonable grounds to believe that disclosure of said information is necessary for the purpose of meeting any obligations, requirements or arrangements, whether voluntary or mandatory under law, or for complying with the legal Orders, or cooperating with investigations conducted of any nature by the proper authorities. To the extent permissible by applicable law, the Customer agrees not to take any action and/or waives his or her rights to take any action against Carl Jan Cruz for the disclosure of any personal information under these circumstances.